Thursday, May 12, 2011

Your Website needs Customized Proactive Chat Invitations to Engage Customers

OggChat's customized proactive chat feature lets you send individual customized chat invitations to your website visitors. So in additional to timed triggers that automatically invite customers to chat after a set amount of time on your website, this new feature allows operators to customize their invitations based on context information we provide for each visitor.

For instance, if you own an online store, you can customize an invite based on items in that shopping cart, the particular product that a visitor is viewing, or even on the visitor path through your site.

So if you want to ramp up sales on your website, try OggChat Live Chat to engage visitors when and where they need help.