Monday, October 11, 2010

Chat Widget Hiding when Offline

With OggChat, you can hide your chat widget button or live chat tab when you're offline. This is a handy feature that allows you additional flexibility when setting up your live chat software.

Here's how you do it. After logging in, select Chat Windows --> Your Chat Widget Domain. Then scroll to the bottom of the page and you will see an Advanced section. Here you can choose to hide your chat widget when offline.

When your are not scheduled or all operators are offline, your button will automatically be removed from the page.

Ready to give it a try? Try OggChat for Free

Friday, October 8, 2010

OggChat's New Live Chat Dashboard with Reports

We're happy to announce our new and improved live chat dashboard that includes an overview of your recent live chat history, a breakdown by live chat operator and a breakdown of chats by live chat widget or domain.

This handy dashboard gives you a very quick idea of live chats by day, how many live chats you have missed during a particular date range, as well as which operators and which live chat widgets are performing the best.

For more info or a free trial, visit