Monday, June 7, 2010

Shopify Integration Tutorial - Adding Live Chat

Including OggChat Live Chat in your Shopify website is easy. Just follow these instructions on including your OggChat Widget in your Shopify Template.

1. Login to OggChat
2. Login to your Shopify Account
3. Select Theme --> Template Editor in the top right-hand side

4. Under the Layouts heading, select "theme"

5. For OggChat Tab Widgets (the default), scroll to the bottom and copy the OggChat Widget code from the OggChat Dashboard right before the end body tag.

6. For OggChat Buttons or Custom Online/Offline Buttons, scroll to the location in the template page where you'd like your button to appear. Copy the OggChat Widget code to this location.

7. Click Save.
8. You're Done! Start answering live chats right from Shopify.

1 comment:

  1. Hello,
    My company is currently using OggChat for our customer service department. I would like to monitor the activity that is occurring using Google Analytics. Is this possible?

    Thanks in advance.