Tuesday, January 12, 2010

OggChat's New Live Chat History Search

We're pleased to announce live chat history search to OggChat. With the latest release of OggChat, Operators and Administrators have the ability to search all live chat history and quickly view visitor information including geo location on Google Maps, visitor browser details, and chat message text.

This feature enables screen pop capabilities for incoming chats and gives your business realtime access to visitor history through OggChat.

Here are some screenshots of the new feature:

Chat Request that includes Search History Link

Link directly to the search page from the chat invite that comes into your Gmail chat.












Chat History Search Page on OggChat

Dynamically search for previous chats from this visitor. You can search be name, email, ip, phone number, and date ranges.
















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