Tuesday, December 8, 2009

Google Chrome and Live Chat Software by OggChat

Now that Google has released versions of Chrome for Mac and Linux, we wanted to announce that our OggChat Live Chat client fully supports Chrome across Windows and Mac. So regardless of which browser your visitors are using, you know that their live chat / live help sessions will work without a hitch.

So if you're looking for a free live chat solution that integrates with Google Talk and GMail, sign up now for OggChat.

OggChat Operator Chat Transfer Improvement

As we continue to improve OggChat, we will be releasing a series of incremental chat feature enhancements. If you have a feature request or improvement, feel free to send us an email.

Today, we released the latest version of OggChat that includes previous chat history after an operator to operator transfer of a chat.

So now when typing: #transfer , your chat transfer request will be initiated. After the other operator accepts, they'll receive the current chat history including name, phone, and email of the website visitor.

As always, you can view chat history at anytime during a session by simply typing #history in your Google Talk window (or GMail chat window for that matter).